Shipping policy
Where we ship
We ship within the United States only for now.
Shipping cost
Shipping is free on US orders over $75. For orders under $75, shipping is calculated at checkout.
When your order ships
Orders ship the next business day. If you order on a weekend or holiday, it ships the next business day after that. You'll get a confirmation email when you order and a tracking number when it ships.
Delivery time
We ship with USPS Ground Advantage. Most orders arrive in about 4 to 6 business days. That's an estimate, not a guarantee: weather, carrier delays and holidays can slow things down.
Your shipping address
Please double-check your address at checkout. We aren't responsible for orders shipped to an address that was entered incorrectly. If a package comes back to us because the address was incorrect or incomplete, we may need to charge shipping to send it again.
Lost or delayed packages
Once your package is with USPS, delivery is in their hands. If it seems late or lost, start with the tracking link in your shipping email. If you need a hand, email support@shopspecular.com and we'll do our best to help.
Damaged packages
If your order arrives damaged, email support@shopspecular.com within 7 days of delivery. Include photos of the package and the product so we can review it and help.
Changes and cancellations
Because orders ship the next business day, we may not be able to change or cancel an order once it's been processed. Email us as soon as possible and we'll do what we can.